Last updated: March 2026
Your privacy is important to us. This Privacy Policy explains how 2BOTS (2bots.io) collects, uses, discloses, and safeguards your information when you use our web application. Please read this policy carefully. If you do not agree with our data practices, you should not use our service.
When you use 2BOTS, we transmit your conversation inputs and AI-generated outputs to Anthropic (for Claude) and OpenAI (for ChatGPT) API services. These conversations are necessary to provide the core functionality of our service—allowing you to interact with multiple AI models simultaneously.
If you use the voice input feature, 2BOTS captures and temporarily processes your voice recordings. Voice audio is sent to OpenAI's Whisper API for transcription into text. These voice recordings are not stored permanently by 2BOTS—they are deleted after transcription is complete. Please note that OpenAI may retain transcription data according to their privacy policy. We recommend reviewing OpenAI's terms for details on how they handle voice data.
When you sign up for 2BOTS, we collect your email address and authentication credentials through Clerk (our authentication provider). Clerk securely manages user authentication, and we do not store your passwords directly. Only your email address and user ID are retained in our system.
We track the following for service improvement and usage management:
This data may be stored locally in your browser (via localStorage/cookies) and/or in our Supabase database for authenticated users.
For Pro tier subscribers, payment information is collected and processed through Stripe, our payment processor. 2BOTS does not directly store your credit card numbers or detailed payment data. Stripe handles all payment processing securely and in compliance with PCI DSS standards. We only retain transaction IDs, billing amounts, and subscription status in our database.
2BOTS uses cookies and browser storage (localStorage, sessionStorage) to:
We may automatically collect information about your device, including browser type, operating system, IP address, and pages visited. This helps us diagnose technical issues, prevent abuse, and understand how users interact with our service.
We use the information we collect for the following purposes:
2BOTS relies on several third-party services to operate. Your data may be shared with:
Receives conversation inputs and generates responses. Subject to Anthropic's privacy policy and terms.
Receives conversation inputs, generates responses, and processes voice transcriptions. Subject to OpenAI's privacy policy and terms.
Handles Pro tier subscription billing and payment data. Subject to Stripe's privacy policy and PCI DSS compliance standards.
Manages user authentication and identity verification. Your email and authentication data are processed by Clerk. Subject to Clerk's privacy policy.
Stores session data, usage information, and subscription details. Subject to Supabase's privacy policy and terms.
We recommend reviewing the privacy policies of these third-party providers to understand how they handle your data. By using 2BOTS, you acknowledge that your data will be processed by these services.
Our data retention practices are as follows:
Conversation Content:
Conversations are transmitted to Anthropic and OpenAI for processing. 2BOTS may retain conversation summaries or metadata for service improvement, but we do not permanently store complete conversation transcripts. Users can request deletion of their conversation data.
Voice Recordings:
Voice audio is deleted from 2BOTS systems immediately after transcription. The resulting text transcript follows the retention policy of conversation content.
Usage Data:
Session and usage logs are retained for 90 days for analytics and abuse detection. After 90 days, data is aggregated or deleted.
Account Information:
Email and account data are retained for as long as your account is active. Upon account deletion, personal information is removed from our systems within 30 days, except where required by law.
Payment Records:
Transaction and subscription records are retained for 7 years to comply with tax and financial regulations.
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@2bots.io with your request and account details. We will respond to your request within 30 days.
We implement industry-standard security measures to protect your data, including:
While we strive to protect your data, no system is completely secure. We encourage you to use strong passwords, enable two-factor authentication (if available), and report any security concerns to support@2bots.io.
If you are in the EU or UK, the General Data Protection Regulation (GDPR) applies to your data. 2BOTS processes your data based on the legal basis of contract performance (to provide our service) and legitimate interest (to improve and secure our service). You have enhanced rights under GDPR, including the right to lodge a complaint with your local data protection authority.
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights. You can:
To exercise CCPA rights, contact support@2bots.io with verification of your identity.
2BOTS is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has created an account or provided personal information, we will delete that information and terminate the account immediately. If you believe a child under 13 has used 2BOTS, please contact us at support@2bots.io.
2BOTS uses cookies and similar tracking technologies for:
You can control cookies through your browser settings. Disabling essential cookies may impair functionality, while analytics and preference cookies can typically be disabled without affecting core service performance.
2BOTS operates globally, and your data may be transferred to, stored in, and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws than your home country. By using 2BOTS, you consent to the transfer of your data to countries outside your country of residence, including the United States, subject to appropriate safeguards such as Standard Contractual Clauses.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date on this page and, for significant changes, by sending you an email notification. Your continued use of 2BOTS after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, concerns about your data, or wish to exercise your rights, please contact us:
Email: support@2bots.io
Website: 2bots.io
Response Time: We aim to respond to privacy requests within 30 days.
By using 2BOTS, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our service. Your privacy is important to us, and we are committed to being transparent about how we collect, use, and protect your data.